Our Verified Customer Reviews

Only real reviews from real customers. We use Judge.Me to collect reviews for every purchase.

Based on 394 reviews
72%
(284)
12%
(48)
6%
(25)
2%
(7)
8%
(30)
H
Stopover
Heather (Downpatrick, GB)
Excellent!

Easy to install, able to keep track of usage, would use again 😃

D
Middle East
Daniela L.D.L. (Dubai, AE)
Very good

It was work very good and I love the opportunity that I can book data from everywhere. Is amazing this option

M
Europe+
Marie M. (London, GB)
Keeping on touch

Tripsim are easy to use and have enabled us to travel easily and keep in touch with each other on our trip as well as our family at home.

E
Asia
Ellen J. (London, GB)
Great for travel

Easy to download.
Easy to activate.
Works just as promised. Fantastic.

S
Singapore
Simon D. (Sydney, AU)
Reliable TripSim

Had a 1 minute setup and zero problems with connectivity on our recent Singapore trip. Thanks TripSim.
Total cost $45 for 7 days per phone.

R
Europe+
Robert M. (London, GB)
Excellent

Brilliant excellent no fuss easy to use.
Thanks

P
Indonesia
P F. (Palmerston North, NZ)
Simplicity

Loved it! Scanned the qr code at one of the tables In Sydney. Chose a data plan and we hit the ground in Bali fully operational. At the end of our 7 day trip I switched back to my original sim..as easy as that, no sim swap out needed.

J
Europe+
Judith W. (London, GB)
Amazingly easy

Thank you so much to the person who wrote into Traveller to extol the virtues of trisomy by SYD. Scanned a QR code, my phone did the rest of the setup. Was able to check it was working before I left home. Needed to add a second plan while I was away. It seamlessly queued then changed to the new plan without me doing anything post-purchase. Good value for money. Good connectivity. No messing around with SIM cards. Brilliant.

K
Europe+
Kingsley F. (Brisbane, AU)
Esim Data bundle Europe +

Great reception everywhere we travelled in Europe and the data usage was low compared to some of our fellow travellers who had to continuously buy more data.

B
Hawaii
Bianca R. (Sydney, AU)
eSIM made easy

10 days in Hawaii covered by eSIM, simple, easy and accessible! No issues and great price for coverage. Highly recommend

N
United States of America
Nunzio D.R. (Sydney, AU)
Mixed feelings

I do believe service has its value but there are also some things i believe can improve or be easier to do.
Why cant you receive imessages with this service when in a WIFI area or is it possible but not explained?
Why cant you simply top up an old existing ESIM or better explain how to.
Why cant I deleted old ESIMS on my account (as there are multiple) or is there a explanation on "how To?".
I do believe a phone contact would be useful as the chat function isn't great.

Hi Nunzio,

Thank you very much for your review!

Let us answer to each one of your questions:

1) You can send and receive messages via iMessage with our eSIMs. Please make sure to follow the steps described in our knowledge base to do so: https://help.tripsim.com.au/hc/en-au/articles/6839738290447-How-to-use-iMessage-with-eSIM

2) You can top-up a Tripsim eSIM you already have on your device if you had it for less than 12 months. Simply create an account on our website by using the email address associated with your purchase and you will be able to access your account dashboard to monitor your data usage and top-up your eSIM. You can also queue different destination bundles onto the same eSIM by using the top-up button. You can also simply save our website onto your device homescreen and use it as an app.

3) Whilst you can uninstall an eSIM from your device, you can request the deletion of an old eSIM from your Tripsim account by sending a request to our team via this page: https://help.tripsim.com.au/hc/en-au/requests/new - we are working on functionality to allow users to do this directly.

Since our eSIMs do not provide traditional phone/voice services we process support requests via the Help & Support page available on our website or via our chatbot SIMon.

Kind regards,

Tripsim

D
Europe+
Dominique S. (Erskine Park, AU)
Very easy to use and install

Very easy to use and no hassle. Easy to top up and ample data in the bundle

S
Europe+
Stephen L. (Luton, GB)
Worked perfectly

Good value Europe+ 20Gb 30 day expiry for London, Netherlands and Istanbul. Worked exactly as advertised.

A
Europe+
Andrew B. (Sydney, AU)
Europe eSIM

I recently uploaded a 1m Europe eSIM then topped up for a further two weeks whilst OS. Easy to upload and great phone reception!

J
Greece
JOY A. (Athens, GR)

GOOD

A
Stopover
Andrew D. (Naples, IT)
Works brilliantly

Have used in Singapore, England, Greece and Italy and has been flawless. Great coverage and speeds. Highly recommend.

S
Indonesia
Sandy S. (Sydney, AU)
Worked perfectly, once installed

I needed a friend's phone to record the qr code to get it installed... there's probably a trick to it, but it was beyond me! Worked perfectly in Bali!

Hi Sandy! Thank you for the review. If you only have one device and you are travelling solo you can perform a manual installation without scanning the QR code, see here: https://help.tripsim.com.au/hc/en-au/search?utf8=%E2%9C%93&query=manually

If you have an Apple device with at least iOS version 17 you can also just take a screenshot of the QR code and simply upload it in your phone settings to install it in minutes. Watch this step-by-step video: https://tripsim.com.au/blogs/video-guides/apple-ios-17-esim-install-video

Hope this helps.

Tripsim

S
United Kingdom
Sharon M. (Perth, AU)
TripSIM in the UK

Fantastic
I have tried others, but this one is so reliable.

C
Europe+
Clare S. (Sydney, AU)
Happy with eSIM

I initially bought a 30d 20GB eSIM for my trip to Europe & also another 3GB eSIM to finish the trip off (I was there for over 30d). The process was easy & it was great having data while I was away. There were a few times when it wasn’t working but I put that down to the mobile network it was roaming on that was having problems at the time. Those drop outs didn’t seem to last long. I’d buy data eSIMs from TripSim again for future trips if the price is right at the time

Thank you for your review Clare! Our eSIMs can connect to multiple mobile networks. If a network does not work or is too slow, you can do a manual network selection from your phone settings. Hope this helps!

K
Spain
Keryn D.

Worked

J
Europe+
Junko M.

Everything was so easy. If you run out of GB, there’s nothing to worry about it. It doesn't matter where you are, you can top up and use it straight away.
I will use it again when I go overseas.

r
Europe+
roslyn b. (Sydney, AU)
VERY HAPPY

I VE HAD OTHER SIMS ON PREVIOUS TRIPS. BUT THIS ONE IS BY FAR THE BEST IVE EVER HAD. RELATIVELY EASY TO SET UP AND EASY FOR TOP[ UP.
HAD GOOD COVERAGE IN BELGIUM SPAIN PORTUGAL AND GREECE.HIGHLY RECOMMEND

A
Europe+
Annemarie H. (London, GB)
So reliable.

Once it kicked in the esim did not let me down.

C
Europe+
Cindy O. (Buggiano, IT)
Tripsim by syd

Working perfectly no nasty surprises from my telco

M
Asia
Michael D.C. (Madrid, ES)

Asia