Our Verified Customer Reviews

Only real reviews from real customers. We use Judge.Me to collect reviews for every purchase.

Based on 271 reviews
65%
(176)
15%
(41)
8%
(23)
2%
(6)
9%
(25)
D
Europe+
Dale T. (London, GB)
Brilliant!

What a revelation e-SIMs are!! Same number, no changing SIMs, EASY!

P
Europe+
Phillip T. (London, GB)
Perfect!

Works so well.

L
Europe+
Liz I. (Dubai, AE)
Great

This esim has been fantastic.

H
Europe+
Holly R. (London, GB)

Europe+

M
Asia
Mikaela I. (Sydney, AU)
So easy and quick to activate.

This eSIM was a lifesaver. It was so cheap, easy to activate and worked instantly has I touched down in Asia. Will definitely use this again for future travels.

R
Europe+
Richard P. (Sydney, AU)
Great value and easy to use

Data only e-sim that was value for money and easy to use from purchase to installation and usage.

E
United States
Esteban S. (Sydney, AU)
On the spot purchase, setup and use

As I arrived to the US I realised I had no option for connection while there. I decided to get on the free airport wifi, went to the Tripsim webpage and bought the esim. Within 5 minutes I had data and peace of mind.

K
Stopover
Karyn

So far so good! Once I got it connected I have had no problems! Hoping for same on UK!

J
Europe+
Joanne R. (Quarona, IT)
Has worked great

Been in Europe and haven’t had any problems

R
Europe+
Romy B. (London, GB)

Europe+

R
United States
Rochelle B. (Gloucester, GB)
First time eSIM user

I found eSIM useful for USA visit. Cost effective. Sometimes my internet searches were slow but otherwise a very useful service

S
Europe+
Shane G. (London, GB)

Europe+

A
Asia
Anita R. (Sydney, AU)
Great service, well done tripsim

Our second tripsim purchase, Europe was problem free, but Asia wouldn't connect in Taiwan. An after hours message to support was responded to very quickly and the problem fixed in a flash after turning off automatic network selection and changing to a different network.

Hi Anita.

Thank you for your review. Correct, if you have connection issues you can always switch to a different network by performing a manual selection in your device settings.

Kind regards,

Tripsim Support

L
Asia
Louise W. (Abbotsford, AU)
A week of data in Vietnam for $9.99

I found this trip to be completely smooth, using an ASIA Trip Sim. No problems switching from my Australian provider to the e-sim and back again on arrival home.
Please keep making enhancements, as I'm still not finding my dashboard truly represents the e-sims I have installed and could be topped up.

HI Louise,

Thank you for your review! Did you know you can actually rename your eSIMs in your account? That makes it easier to understand which eSIM you are topping up.

Kind regards

Tripsim Support

A
Europe+
Anonymous (Rome, IT)
Review 12/05/24

Met my expectations
Thanks

R
Asia
Rashelle l.d. (Sydney, AU)
Asia April - May

While we use tripsim for our travels it is easy to use and download.
One big problem though is that we could not get any service in Japan. Okay in Hong Kong and Taiwan but not in Japan. We had to revert to wi fi in local places. This was very disappointing as we spent the longest time in Japan. We followed the procedures and looked up FAQs but no service

Hi Rashelle,

Thank you for your review.

Our Asia bundle does not include Japan, which explains why you had no service. We have a separate Japan bundle here: https://tripsim.com.au/products/japan-esim

Kind regards,

Tripsim Support

W
Europe+
Wendy

Easy to set up and good value.

M
New Zealand
Martine G. (Adelaide, AU)
Great option. Easy to download and use. Will definitely use again

Plenty of instructions and communications -but make sure you follow the instructions to turn off your usual international roaming option as the esim doesn’t automatically take over!! I didn’t read my instructions properly and was using telstra IR for the first couple of days without realising- very costly!!

S
Japan
Sandy B. (Auckland, NZ)
Japan Esim

Sudden purchase after another companies product failed.
This one Worked flawlessly from the moment it was activated. Excellent service and product. Will be using them again

J
Japan
Julieanne B. (Sydney, AU)
Great value

This is my second time using Tripsim and it was every bit as easy, valuable and reliable as the first time.
Honestly can not fault it.

D
United States
Deane B. (Sydney, AU)
Good overall. Still a few reception issues.

Overall it is a good product. There are a few black spots that need to be worked out. Especially when you have to get a ride share.

Hi Deane,

Thank you for your review. With our eSIMs you can use multiple networks whilst in the USA: AT&T and T-Mobile.

If one network works slowly or has low coverage in your area, you can manually switch to the other from your device settings.

Hope this helps!

Tripsim Support

J
Europe+
Judith F. (London, GB)
Easy use TripSim

Recommend the hassle free well priced product

S
Europe+
Sarah M. (Catania, IT)

Very happy Thank you!

N
Asia
Nancy W. (Sydney, AU)

Asia

R
Global
Riana S. (Sydney, AU)
Sim did not work

I have used tripsim before with no issue last year so I am aware how to set it up. This time I set it up the exact same and it did not work I wasn’t able to use any data from it, $70 wasted.

Hi Riana

We are sorry to hear you didn't have a great experience this time.

We looked at your account and the eSIM is installaed correctly, but it looks like either it was not selected to be used for data or data roaming was inactive for your eSIM.

We have refunded your order in full since you were not able to use it.

Kind regards,

Tripsim Support